Dear Verizon Wireless,
I have been your customer exclusively since I purchased my first cell phone in my first year of college several years ago. The years have been good to us, and I am pleased to report that I have been almost entirely satisfied with all of your services.
These days I work, support a wife and two children and maintain a technology blog in my free time. As a longtime fan of Google products and services, I was thrilled by the announcement and unveiling of T-Mobile’s new Android enabled phone, the G1. In fact, I was so excited about the new product that I immediately found myself at your competitor’s web site researching pricing and plan information. My contract with Verizon won’t be over until November 2009, but I was already considering abandoning my favorite service provider to get the shiny new G1 in my hands, despite the complaints I have heard about T-Mobile services.
So, as a technology blogger, Google buff and loyal Verizon customer, I am asking you directly: when can Verizon customers expect to see an Android phone available? I am aware that LG, Samsung and Motorola have all announced their intention to build Android phones, but which one(s) will we see on the great Verizon network? Will Verizon just sit back and watch their customer base switch (even in small numbers) to a competing network without doing anything to retain them?
If Verizon would simply announce something (a date, timeframe or even just the intention to release an Android phone) – other than the announcement last year that Android would be supported on the Verizon network – many customers like myself would remain loyal and wait for the official arrival of a Verizon Android smartphone.
A clear and detailed answer to my inquiries would be much appreciated, and the failure to respond with action before my contract is up will result in at least one fewer Verizon customer.
[Mediocre Renaissance Man]
Note to my readers:
I e-mailed this to them (via their “contact us” form on their website) today. Now we wait and see. I’ll let you know if I get a response. I’d really rather stay with Verizon, but if I can’t get my hands on an Android phone on their network soon you can bet I’ll be switching.
Their response and my subsequent response can now be read here.